Internet Privacy Policy

When used in this Internet Privacy Policy:

  1. The words "we", "us", and "our" mean Celina Insurance Group.
  2. "Celina Insurance Group" means, collectively, The Celina Mutual Insurance Company, The National Mutual Insurance Company, Miami Mutual Insurance Company, and West Virginia Farmers Mutual Insurance Association.
  3. The words "you" and "your" mean any user of this Site.

This Internet Privacy Policy describes our policy regarding the privacy of information we collect through this website. It is not intended to modify or replace the information we provide under federal and state privacy laws to our policyholders or persons applying for insurance with us. If you are a policyholder and use the My Policy portion of this website, additional information is provided under the My Policy feature concerning the privacy of information we collect under that portion of this website. Further, this Internet Privacy Policy does not apply to any other website. Should you navigate away from this website to another one, you will be subject to that other website's privacy policy and this Internet Privacy Policy will no longer apply.

Celina Insurance Group is committed to protecting your privacy on the Internet.

Information we collect through this website may be accessed internally by only those employees who require it in order to better serve your needs. We maintain physical, electronic, and procedural safeguards to protect the information we collect. We do not share such information with unaffiliated third parties or send unsolicited emails to users of this site.

The following is information regarding our Internet-specific privacy standards:

You can browse our site anonymously. When you visit our site, we recognize only the IP address of your computer. Celina Insurance Group does not use cookies when you access the portions of this website accessible to the general public. If you use the My Policy feature of this website, however, cookies are used to help us recognize you as a returning visitor. While you are browsing our site, the information we collect about you is not personally identifiable and provides us only with data concerning your visit to this website. We use analytic tools to review the data in aggregate. This allows us to determine how visitors use our site and helps us better serve you.

When you visit a Celina Insurance Group agent and share your information with him or her for the purpose of applying for insurance, the agent will utilize the Internet to submit information to us. At that time, we identify the agent by their sign-in password and track the movements through our proprietary website. Our proprietary website is a restricted-access site and is available only to licensed and appointed agents as well as some internal personnel. Our agents are not employees of Celina Insurance Group. Information you share with them may be handled differently than outlined in our main privacy policy. You should discuss any concerns you have regarding the security and privacy of your information with your agent.

When you provide information to your agent for transmission to us, this site maintains security measures to help protect against loss, misuse, or alteration of the information within our control. Personal information you provide to your agent is transmitted through a secure server and has security protocol, called Secured Sockets Layer (SSL) encryption technology, to safeguard the information. This prevents information from being intercepted by unauthorized parties and makes the information unreadable to anyone except the receiver as it is transmitted over the Internet. The encrypted information is then received by us and goes to a secure site where it is stored on restricted-access computers. These safeguards are reviewed, tested, and audited periodically to maintain their integrity.

Links to other sites not maintained by Celina Insurance Group are provided as a convenience. When you click one of those links, you are leaving our website and moving to another website. Celina Insurance Group makes no warranties about the security of any other sites. You should read the privacy and security policies of other sites you visit.

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Last modified on 1/9/17.