Celina Insurance Group's Claims Department consists of trained and experienced claim professionals. We handle claims every day but realize you may only have one or two claims in your entire life. Knowing the claim experience can be difficult, we endeavor to be courteous, understanding, and professional in the handling of all aspects of claim settlement.
We will strive to exceed your expectations and make the claim process go as smoothly as possible for you.
Celina Insurance Group is a preferred partner with many local body shops, all of which were chosen due to their excellent customer service and quality of work. These shops and Celina both guarantee the workmanship of the completed repairs for as long as the current owner owns the vehicle. Remember, vehicle owners always have the freedom to choose their own repair facility. However, by choosing a Celina preferred partner, we can offer additional peace of mind that goes with our lifetime guarantee.
We have partnered with Safelite Glass Solutions to provide prompt and effective glass claim service, which is available 24 hours/day 7 days a week.
Celina Insurance Group offers 24 hours/day, 7 days/week claim service.
Call (800) 231-2318 any time to report your claim.
If your policy contains Emergency Roadside Assistance coverage, you have coverage 24 hours/day, 7 days/week.
Call (800) 231-2318 any time you are in need of Emergency Roadside service.