We have you covered!

Identity Fraud Advocacy Services include the following identity management services that help safeguard your identity and the indentity of your resident family members and deal with any identity compromising situation:

Resolution

For victims of account take-over or identity theft: The fraud specialist will guide you through the process of restoring your identity and handle the entire documentation procedure. Victims receive one year of free credit monitoring as well as free fraud monitoring of over 1000 public databases.

Proactive

For those who wish to be proactive: In the event that your personal data has been compromised in any way, the fraud specialist can place a fraud alert on your credit file to reduce the risk of new accounts being created in your name. Additional preventative risk measures are available upon request.

Child Risk

For parents and guardians of minor children: A fraud specialist will initiate a credit file suppression to help prevent against misuse of your child’s personal information.

Military

For active duty military personnel, especially when stationed abroad: If you are a service member and are slated for active duty, you can work one-on-one with the fraud specialist to help secure your identity. This includes advocate-assisted placement of an active duty fraud alert on your file, as well as assistance to authorized spouses or family members during your absence.

Medical

For victims of medical identity theft: You will receive assistance undoing damage from fraudulently filed insurance claims and/or bogus medical services obtained in your name, including one year of active follow-up. This service will also aid in clearing up and correcting your health records to the extent possible.

Estate

For surviving spouses: A knowledgeable fraud specialist will properly secure the identity of your departed spouse from potential misuse by identity thieves and minimize potential risks to your identity in the case of joint credit files and financial documents.

Travel

For those who travel, especially to a foreign country: Highly experienced fraud specialists are on stand-by 24/7 to assist world-wide with emergency travel documents and arrangements in the event a passport, credit cards, checks, or other crucial documents are lost or stolen while traveling. The service also provides follow-up upon return back home and a proactive Identity Theft 911® travel preparedness package.

Relocation

For those who move: Benefit from safeguarding financial, credit, and identity data during your move. The fraud specialist will help ensure uninterrupted access to your financial institutions and accounts, as well as assisting with any needed documentation or proactive measures.

Disaster Recovery

For victims of a hurricane, earthquake, tornado, flood or home fire: Quickly recapture essential destroyed records and personal identification needed to rebuild your life with the help of a highly experienced fraud specialist. The specialist will also help ensure uninterrupted access to your financial institutions and accounts and aid with documentation for insurance claims.

Please note that the above-mentioned services are not insurance coverages, thus use of these services will not affect policy eligibility or premium in any way.

Need assistance?

If you suspect your identity has been compromised or if you have any other identity-related concerns, call:

Celina Insurance Group Claims Department at 1-800-231-2318 to be referred to a personal advocate from Identity Theft 911®.

Awareness is the key!

www.celinainsurance-idtheft.com

To stay on top of the latest scams and schemes, visit our Identity Theft 911® site regularly. There you'll find a wealth of ongoing education and preventive resources, including up-to-the-minute news alerts, in-depth articles and newsletters.